I posted a couple of requests today because i had some problems getting a sub-domain to point and work at DH servers.
Then when all was solved i was looking through my forum configuration options and had another question. Submited yet another ticket and got the answer i was looking for.
The person who answered my support ticket answered to my comment on how fast they are answering my support tickets with this:
[...]
> also, you guys are answering these support requests really fast. i am not
> used to that :P .I considered holding on to this ticket for a few hours to make it more
like what you’re used to, but nah… I just answered it. ;) Please let
me know if you have any other questions.
[...]
it puts a grin in my face.